Tuesday, July 20, 2010

Network printer question.?

I apologize up front as I don't know what model printer is being used or what networking software is being used. I'm hoping it won't be necessary. There are about a dozen users on a wired network that use a networked (shared) printer for high output jobs. Occasionally, jobs get mixed. For instance, person A prints a 40 pg. doc, and person B sends a 2 pg. document to the printer and the 2 pages will be interspersed with the 40. Additionally, sometimes jobs get rejected when 2 people send jobs at the same time. Where would one start when attempting to correct such a problem? Shouldn't the spooler settings take care of first part of that?





Thanks in advance for any assistance you can lend.

Network printer question.?
If you are using a windows pc(or server) as a print server:


You will need to change the setting on that print server to add new documents to the queue rather than sending them directly to the printer.





If you are using direct tcp/ip connections you may need to configure the network print server(usually a built in hp jetdirect card or a little device plugged to the back of the printer with a network cable going to it). There should be an option in that print server for adding things to the queue rather than directly to the printer.
Reply:you need to have more memory put in the printer or get one with more memory in it that is if your running thru a switch or router and not a hub


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